Applying Quality Function Deployment and TRIZ toService Quality Innovation- The Comestic Special Counter as the Example
碩士 === 義守大學 === 工業工程與管理學系碩士班 === 98 === Hospitality is one of the most ipmortant industries in Taiwan. To better have a service quality, this research integrates QFD and TRIZ with cosmetic counters in department stores as the object of study. QFD (Quality Function Deployment) is favored by companies...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2010
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| Online Access: | http://ndltd.ncl.edu.tw/handle/87268248007423316813 |