The Service Quality of on Disaster Recovery of Government Agencies:A Viewpoint from Nonprofit Organizations

• Main Authors: YANG SHU HUIYANG SHU HUEIYANG, SHU HUI, 楊淑惠
• Other Authors: Huang, Chung-Fah
• Format: Others
• Language: zh-TW
• Published: 2010
• Online Access: http://ndltd.ncl.edu.tw/handle/82909275198079288395

碩士 === 國立高雄應用科技大學 === 土木工程與防災科技研究所 === 98 === Deadly typhoon Morakot hits Taiwan Aug 8, 2009, and causes Taiwan’s the worst flooding and an un counted number of landslides in 5 decades. Morakot typhoon slams Taiwan bringing torrential rains that caused agriculture destroyed and foundation facility disastrous destructed with a direct economic costs millions US dollars. Taiwan’s government faced criticism aftermath of typhoon Morakot, and even doubt the rescue effort not better than non-profit organizations. Here we choose the Tzu Chi Foundation, a Non-profit organization, from its some reconstruction work done and object of rescue workers, to develop a survey base on the concept of service for the quality of recovery progress by the government after post-disaster reconstruction. The methods of this research analyzed by questionnaires used by Likert Scale in the 6-point response categories and interviews to survey the rescue work between the non-profit organization and government in making a questionnaire.