| Summary: | 碩士 === 國立中央大學 === 人力資源管理研究所碩士在職專班 === 98 === Study of insurance, telemarketing staff personality and the relationship between job performance, look to the future financial and insurance companies in staff selection, training personnel, you can choose the personality of employees, the development of high performance employees.
Study adopted the questionnaire translated from Goldberg (1999) developed the five personality inventory sheet and Spector (1988) modified from Rotter (1966) locus of control scales, the case against the insurance company Surveying telemarketing staff issued a total of 150 questionnaires, 138.
This study aims to explore what personality traits of personality of insurance telemarketing business to achieve better actual performance and provide appropriate recommendations to the finance and insurance telemarketing business units before the election, the human resource strategy and Incubation of reference.
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