| Summary: | 碩士 === 國立中央大學 === 資訊管理學系碩士在職專班 === 98 === In the future trend of economic globalization, enterprises inside and outside the organization must respond to changing external environment and market competition factors, and develop a new strategy; organizations to seek the core of career development, application of ICT to enhance organizational competitiveness, and non-core business, IT outsourcing, but must consider the risk to IT outsourcing, and information systems project implementation capacity appointed foreign issues.
This study focuses on this important issue, will explore the definition and scope of IT outsourcing, and project management and process definition, and further the factors affecting project performance, from a variety of different dimensions and angles, respectively analysis; with a view to IT outsourcing projects in the complex, you can sort out the factors affecting project performance.
As the use of project management skills in the information systems outsourcing, the concrete realization or not, depends on practical understanding of the information systems outsourcing project, this research identified based on this one, to the direction of multiple case study analysis to explore Project Management in IT outsourcing, what’s will affect the project performance of some of the factors?
The study found that in the case of projects which, testing and validation of information outsourcing project implementation skills, and qualifications of members involved in the project, the project can be a good project performance, with great influence. In particular, the selection of project managers and project managers ability to communicate, to smooth the project closed, more crucial.
The findings suggest that IT outsourcing is being adopted or intend to adopt the organization of IT outsourcing companies, heavy equipment operations implicit knowledge of experienced personnel, and to give good performance of the ad hoc members of the appropriate encountered this band, plus high-level effort from the support, IT outsourcing projects for enhancing the performance, will have more positive effects.
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