情緒勞務與服務品質間之關係:以個人工作、個人組織適配為中介變項
碩士 === 國立彰化師範大學 === 人力資源管理研究所 === 98 === The occupational has been focused on customer-oriented culture. Hence, it is necessary for company to treat employee as respect as customers. The service qualities of the companies rely on the first-line employee to supply high quality to satisfy customer. Wh...
Main Author: | 黃秀琴 |
---|---|
Other Authors: | 蔡啟通 |
Format: | Others |
Language: | zh-TW |
Published: |
2010
|
Online Access: | http://ndltd.ncl.edu.tw/handle/04790594694431870491 |
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