Inter-Organizational Information System Assimilation: The Mediating Effects of Top Management’s Support and Dynamic Capability

• Main Authors: Zhong-Yu Zhao, 趙仲宇
• Other Authors: Shu-Chen Yang
• Format: Others
• Language: zh-TW
• Published: 2010
• Online Access: http://ndltd.ncl.edu.tw/handle/21611769186514093134

碩士 === 國立高雄大學 === 資訊管理學系碩士班 === 98 === In today’s hyper-competitive business environment, more and more businesses are adopting information technology to sustain or enhance their competitive advantages. Inter-organizational information systems are especially employed by several businesses to improve supply chain performance. However, information technology does not necessarily benefit businesses unless it can integrate with the businesses’ processes and practices. That is, the assimilation of information technology into routines is crucial to the formation of competitive advantages. The technology-organization-environment framework has been frequently employed by several studies to investigate the antecedents of information technology adoption or assimilation. However, the role of top management has been not addressed in these studies. The top management can be regarded as a “boundary spanner”who is directly confronted by environmental uncertainty. In this study, we argue that the pressure from the business environment will directly affect the top management’s attitude and support toward information technology, and later lead to the assimilation of information technology. We also argue that the assimilation of information technology will lead to performance enhancement through improvements in two dynamic capabilities—supplier responsiveness and flexibility. The antecedents and consequences of the assimilation of inter-organizational information system are investigated in this study from the perspective of the mediating roles of top management and dynamic capability. Based on data collected from 72 respondents, the results confirm the mediating role of top management’s support and dynamic capability. Implications for researchers and practitioners are also addressed.