The Study of the Service Quality of Visually Impaired Masseurs based on P.Z.B Gap Model
碩士 === 中華大學 === 科技管理學系碩士班 === 99 === This study aimed to investigate the gaps of visually impaired masseurs' service quality, and to explore whether the customer base variables can predict the gaps of visually impaired masseurs' service quality. In this study, convenience sampling was adop...
Main Authors: | LIN, YUNG-YU, 林勇佑 |
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Other Authors: | Shiaw-Wen, Tien |
Format: | Others |
Language: | zh-TW |
Published: |
2011
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Online Access: | http://ndltd.ncl.edu.tw/handle/05190837338146549506 |
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