Service Quality, Customer Satisfaction and Loyalty of an Airline’s Lounge
碩士 === 開南大學 === 空運管理學系 === 99 === Service Quality, Customer Satisfaction and Loyalty of an Airline’s Lounge Abstract Lounge service, is an important item in the ground services of an airline, provides resting places for tourists before boarding. In recent years, the aviation industry is rapidly bo...
Main Authors: | Hsu,Huifang, 徐慧芳 |
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Other Authors: | 葉文健 |
Format: | Others |
Language: | zh-TW |
Published: |
2012
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Online Access: | http://ndltd.ncl.edu.tw/handle/09149246201597765608 |
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