| Summary: | 碩士 === 國立中興大學 === 高階經理人碩士在職專班 === 99 === Due to the industrial structure change of economic development. The developing direction of Taiwan economics shift from agriculture to industry, then to service industry now. According the figures from the Directorate-General of Budget, Accounting and Statistics, Executive Yuan, Taiwan. The weight of service industry occupied 73.2% of Taiwan GDP in whole 2008 output value. The most valuable and highest added values goes to wholesaler and retailer, it occupied 18.2% to Taiwan GDP. It indicated clearly that the service industry played a key role in 20 century. As a labor tight squeeze industry, talent became the most important resources to any company operation.
On the basis of it, the purpose of this research is to study The effects of perceived organizational support, job satisfaction, and organizational commitment on managers’ job performance in multinational retail chain stores. The study used a questionnaires-based survey instrument, and the main investigation samples are the department managers of “C” company 63 chain stores in Taiwan. 595 valid samples were collected. The research hypotheses were examined by several statistical techniques, including descriptive statistical analysis, Pearson correlation analysis, multiple regression analysis. Finally, to provide the research results as performance improvement and HR management reference to this company.
The empirical result indicated that the managers’ job performance were positively affected by the effects of perceived organizational support, job satisfaction, and organizational commitment
Finally, according to the empirical results, we proposed several research contributions, practical implications, research limitations, and suggestions for future research.
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