Building CKM Integrated Customer Service Platform by Integrating CRM and KM – An Example of Taiwan Information System Integrators
碩士 === 國立交通大學 === 管理學院碩士在職專班管理科學組 === 99 === The industries of Taiwan want to level up from the high pollution industry such as manufacturing industry to low pollution industry. The low pollution industries include design and service. There are some success design industries in Taiwan, for example,...
Main Authors: | Chiang, Chih-Ming, 蔣志銘 |
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Other Authors: | Lin, Chiun-Sin Lin |
Format: | Others |
Language: | zh-TW |
Published: |
2011
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Online Access: | http://ndltd.ncl.edu.tw/handle/82642337529872796610 |
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