| Summary: | 碩士 === 國立高雄餐旅大學 === 餐旅管理研究所在職專班 === 99 === This research sets its main purpose on exploring the listening effectiveness of ability-grouping for hospitality and tourism freshmen students of general English courses at NKUHT. The research subjects are students enrolling in the first year general English listening and speaking courses of the four-year diploma program, and a total of 248 participants took part. The students were tested when entering the school, and were divided into three different levels according to their performances. They were tested again with the same set of questions and asked to answer a questionnaire for their comments on ability grouping and teaching methods. Finally they were interviewed in groups to gather information on the listening and speaking difficulties they had encountered.
The data were analyzed with methods of paired-sample T test and one-way ANOVA. The results indicated great variance in the students’ performances in each of the levels. Classes of lower levels showed the greatest progress. According to the comments collected from the questionnaires, the ability grouping made the students more confident when using English and effectively enhanced their listening and speaking skills. There were no significant differences regarding attitude, material, teaching methods and the ability-based class dividing system. Students of all levels found the lack of vocabulary to be their main problem in learning English. In accordance of the findings of the research, the following suggestions were made. The school should execute the ability grouping procedure to make sure that students are placed in courses most suitable for their proficiency levels and achieve the greatest learning effect. Also, appropriate materials are to be distributed to students of each level so the students’ needs are fulfilled and they can make best of their learning in the courses.
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