| Summary: | 碩士 === 國立高雄第一科技大學 === 環境與安全衛生工程研究所 === 99 === This research takes employees of tourist and hotel industries as the object of study. According to the literature development, 11 dimensions for the safety culture scale are included, and there are 57 topic items as the research tool. The method of evaluation adopts five-point scale of Likert. 450 questionnaires were distributed and 317 effective samples were retrieved (70.44%). SPSS 14.0 is used to analyze.
The research findings show that the entire safety culture status is presented by a radar chart and the percentage score of the entire safety culture dimension reaches 80.92. The percentage scores of safety culture in position types are higher and the employees in managerial hierarchy have more safety culture consciousness than non-managerial positions. The result of percentage scores in different organizational characteristics show that the level of safety culture consciousness for (Hotel B) winning many awards for health and safety environment is better than other hotels. Through t test, ANOVA analysis and post hoc test, we find out that the background variables for employees of tourist and hotel industries in safety culture consciousness are significantly different. According to the research findings, tourist and hotel industries should emphasize and upgrade the safety culture consciousness for female employees, young working groups (age below 25), unmarried persons, the persons who have less years of service and the employees of non-managerial hierarchy. As for relevant variables, the variables of “age” and “years of service” have an obvious positive impact on the entire safety culture. The variables of “gender”, “education background”, “marriage status”, “and post of job” and “experiences of occupational accidents” have an obvious negative influence on the entire safety culture. At last, this research builds up the norms of safety culture in tourist and hotel industries according to this safety culture scale and the results will be offered to the field of practitioners as the safety culture analysis and the tool for improving the intervention point.
In current stage, enhancing health activities, prize and penalty for safety and upgrading the safety communications shall be the priorities to promote the safety consciousness of employees and make a safety culture with high quality, create a safe and healthy working environment, encourage employees’ morale to establish a good business reputation and increase the market advantage.
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