A Study on the relationships among Job Stress, Physical and Mental Health, and Professional Burnout of Public Health Workers: A Case study on the Department of Health and the Community Health Centers of Kaohsiung City

• Main Authors: En yu Lin, 林恩如
• Other Authors: 吳明隆教授
• Format: Others
• Language: zh-TW
• Published: 2011
• Online Access: http://ndltd.ncl.edu.tw/handle/81148797224483225918

碩士 === 國立高雄師範大學 === 教育學系 === 99 === This study aims to investigate the relationships among job stress, physical and mental health, and professional burnout, and the research subjects were the public health workers of Kaohsiung City. Our major tools of investigation were 4 questionnaires designed by the current researcher, including the “Variance of Background,” “Scale of Job Stress,” “Scale of Physical and Mental Health” and “Scale of Professional Burnout.” 425 questionnaires were distributed, and 366 valid questionnaires returned, which made the rate of valid questionnaires 86.11%. Based on the valid questionnaires, we analyzed the data by descriptive statistics, independent sample t-test, one-way ANOVA, Pearson product moment correlation, and stepwise multiple regression analysis. Our findings are as below: a. The perception of job stress was at an intermediate level, and the category “working time” got the highest rate. b. The physical and mental health condition was at a lower-intermediate level, and the category “mental health” got the highest rate. c. The perception of professional burnout was at an intermediate level, and the category “decrease of efficiency” got the highest rate. d. The public health workers of Kaohsiung who perceived the highest level of job stress were 30 to 49 year-old junior college graduates with 15 to 19 years of working experience who served as full-time workers in the Disease Control Department or a public health center. e. The public health workers of Kaohsiung with the poorest physical and mental health condition were workers among 30 to 39 years old in the Disease Control Department or a public health center who did not have a religious belief. f. Among our subjects, those who suffered from the highest level of professional burnout were 30 to 49 year-old full-time workers who received junior college or higher education and worked as non-managers in the Disease Control Department or a public health center. g. There was a significant positive correlation among job stress, physical and mental health, and professional burnout. h. Job stress and physical-mental health contributed to the prediction of professional burnout, and “job load” was the most predictive category. Based on our findings, we put forward concrete suggestions to the reconstruction of public health organizations after the merger of Kaohsiung City and former Kaohsiung County. Also, the results are likely to be useful reference for those who wish to follow up this issue.