The Influence of Service System on Cram School Teachers'' Satisfaction with Digital Teaching System in Kaohsiung

• Main Authors: Chia-lin Lu, 呂佳霖
• Other Authors: Kuang-wu Koai
• Format: Others
• Language: zh-TW
• Published: 2011
• Online Access: http://ndltd.ncl.edu.tw/handle/83374480135334362444

碩士 === 國立中山大學 === 傳播管理研究所 === 99 === Along with the progress of Information and Communication Technology, there has been a great change in the field of e-learning. For instance, the Distance Teaching, the Web-Based Teaching, and the Digital Teaching System, they all strengthen diversified Information and Communication Technology and applications of multi–media content. Meanwhile, teachers must make good use of those new teaching tools in their teaching soon to make the tools effective. In order to make the Digital Teaching System soon become a teaching tool for teachers, this study makes the service system get involved with the Digital Teaching System and the teaching satisfaction. The Digital Teaching System uses TAM to learn the willing to use Information and Communication equipment. With the service system, which includes hardware, software, teacher training (teaching materials), and customer service, and finally teachers are provided with the Digital Teaching System to be more willing to use the equipment and moreover, to improve their teaching effectiveness. 　 Based on Structural Equation Modeling (SEM), this study tries to point out if the teaching satisfaction will be improved after the service system gets involved with the Digital Teaching System. Many different cram schools with their classes using tools of e-learning in Kaohsiung City are chosen and 200 questionnaires are collected to be analyzed in detail. 　　 The result shows that the service system has a distinct direct positive impact on the Digital Teaching System. Moreover, the impact on the Digital Teaching System also improves the teaching satisfaction indirectly. Hopefully, the study will prove that the service system can help the process of digital teaching go well, and the related institutions which want to promote Classroom of the Future can work faster and more easily in the future.