The Relationship between Emotional Labor and Burnout for International Tourist Hotel Employees
碩士 === 國立高雄大學 === 運動健康與休閒學系碩士班 === 99 === There are many factors affecting the generation and result of emotional labor, for example, the personality of the service personnel, emotional intelligence, or job characteristics, etc., will all affect the utilization method of the emotional labor strategy...
Main Authors: | Kai-ling Liao, 廖凱聆 |
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Other Authors: | Shu-Tzu Chuang |
Format: | Others |
Language: | zh-TW |
Published: |
2011
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Online Access: | http://ndltd.ncl.edu.tw/handle/78185625203268516984 |
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