| Summary: | 碩士 === 中國文化大學 === 社會福利學系 === 99 === This study conducted factors associated with satisfaction of parents of hearing-impaired children using early intervention welfare service. It explored the use of the present welfare services and related factors affecting satisfaction of parents of hearing-impaired children using early intervention welfare service.
This study used quantitative questionnaire survey. The sampling
method is purposive sampling, taking 7 early intervention service institutes and schools in Taipei city and county as research example and parents of hearing-impaired children under six in Taipei city and county as the research population. This survey was implemented from March 2010 to April 2010. Two hundred and thirty-six out of 381 questionnaires in total were returned and collected, achieving a response rate of 62%. The data of the questionnaires were analyzed by descriptive statistics, t-test, one-way analysis of variance (one-way ANOVA), and regression analysis. The research findings include:
1.Background of the respondents:
The majority of questionnaire respondents were female, aged 39.40 and had college degrees. Most of them were unskilled or skilled workers and were in married status.
2.Parents’ability to access to services:
Sixty families in majority had the monthly household income of $NT45000~55000; 48 families have the monthly household income of $NT65000~75000. Most families were composed of 4-6 members and 1-2 of them were employed. One hundred and eighty-two respondents showed their high concern towards development of language and other aspects of the hearing-impaired children.
3.Need on early intervention welfare services:
It was mainly composed of severe hearing-impaired children. Two
hundred and seven respondents accessed to the services voluntarily; in addition, 18 respondents accessed to the services after being informed by the hospital. About the times of using early intervention services, 113 respondents in majority used 11-20 times. About the hours and months of using early intervention service, 198 and 81 respondents in majority used 1-10 hours and 1-10 months.
4.Satisfaction on early intervention welfare services:
(1)Satisfaction on education resource:
The lower the monthly household income was, the more hours they used early intervention services. The earlier the parents with hearing-impaired children access to early intervention services, the higher their
satisfaction towards early intervention education resource was.(2)Satisfaction on medical service:
The lower the monthly household income of parents with hearing-impaired children was, the higher their satisfaction towards early intervention medical service was.
(3)Satisfaction on financial aid:
The parents of hearing-impaired children in unmarried status had higher satisfaction on early intervention financial aid.
(4)Satisfaction on social welfare resources:
No independent variables were significant on satisfaction of parents of hearing-impaired using social welfare resource.
(5)Satisfaction on attitude of service personnel:
The lower the monthly household income was, the higher their satisfaction towards attitude of early intervention service personnel was.
Finally, according to the results, some suggestions for the governments, parents, education institutes and future researchers were provided.
Keywords: hearing-impaired children, parents with hearing-impaired children, early intervention, satisfaction on welfare services
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