| Summary: | 碩士 === 樹德科技大學 === 資訊管理系碩士班 === 99 === In recent years, the application of information technology management in state agencies, aim to develops of e-government in Vietnam. Webportal was one of the applications of e-government aims to provide information and services for users’s job. There are some studies have shown that there are difficulties as well as a number of factors hinder the agency''s management webportal. One of the factors that were highlighted in the literature is the user’s acceptance. In other words, the user can refuse access to the webportal to get information and services by the low level of trust. So the main purposes of this study airm to examine factors, which affects to acceptance of users use webportal. Specifically, this thesis attemps to examine the relationship between cognitive webportal (including the perceived usefulness and perceived ease of use) as well as quality webportal (including information quality, and service quality). In this study is tested hypotheses, I conducted a survey and by providing an email questionnaire sent to 207 people (including leaders and employees of organizations and people Nam Dinh province. After eliminating poor quality responses, I have 157-form efficiency. The results show that users accepted access to webportal affect intentions of exploiting and using information service.
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