| Summary: | 碩士 === 萬能科技大學 === 經營管理研究所 === 99 === One by one garden restaurants have been flourishing in the past few years. Due to the changes in consumers’ desires and their diverse demands, the executive managers of restaurants are endeavoring to offer excellent services and products to satisfy their consumers. Meanwhile, they also show deep concerns about constant cooperation and development of restaurants in the future. They have decided to establish a complete list of requirements as follows.
This research is classified into 8 job functions and 42 administrative abilities based on repeated inquiries of many paper resources. For the purpose of collecting detailed data, I first sketch an outline before conducting interviews with related people. The interviews included 21 questions with 8 top business managers. The final conclusions contain 3 main topics, 8 job functions and 44 administrative abilities listed as follows:
1.
Those who put more emphasis on the operation of the restaurant are much more familiar with their competition and also very clear about their managing goals and administrative system.
2.
Those who emphasize operational knowledge usually familiarize themselves with sanitation, security and fire control issues. They also have full knowledge of gardening layouts and entertainments.
3.
Those who emphasize the resolution of problems are good at communication, language abilities, and maintenance of gardens.
4.
Those who emphasize business administration are capable of handling crisis, appreciating beauty and applied computing information.
5.
Those who emphasize social relationships are capable of leadership and on the job training.
6.
Those who emphasize working motivation and enthusiasm offer the best services and desire for positive learning.
7.
Those who emphasize working attitude and value are capable of emotion control and working coordination.
8.
Those who emphasizes personality are full of affinity, creation and patience.
ii
From this research, we learn that garden restaurant businesses focus on landscape gardening and administration systems. As far as academic circles are concerned, we should increase the courses for the concept of beauty appreciation and idea of creation. For business purposes, we should ask for assistance from experts, present affinity and personality. We should also create a new value by varied change and finally set a perspective of eternal management.
|
|---|
