Apply Virtual Community to IT Knowledge Sharing : A Case study on Facebook
碩士 === 育達商業技術學院 === 資訊管理所 === 99 === The dissemination of information technology knowledge is not only an important factor of work efficiency but also a huge challenge for IT department of modern organizations. This research proposes an efficient platform based on social network system (SNS) that en...
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ndltd-TW-099YDU003960232016-04-08T04:22:09Z http://ndltd.ncl.edu.tw/handle/99054440154537877484 Apply Virtual Community to IT Knowledge Sharing : A Case study on Facebook 應用虛擬社群於組織IT知識分享之探討:以Facebook為例 Wang Ching Chuan 王清泉 碩士 育達商業技術學院 資訊管理所 99 The dissemination of information technology knowledge is not only an important factor of work efficiency but also a huge challenge for IT department of modern organizations. This research proposes an efficient platform based on social network system (SNS) that enables IT experts to enhance knowledge sharing process such as knowledge externalization, sharing , internalization, and reconstruction among all organization members. This study adapts one of the most popular SNS, Facebook, as virtual community platform and implements an experimental environment in an university in Taiwan for demonstration. The goals of this experimental environment is to help staff members of information center to share their knowledge and provide an active knowledge sharing mechanism for self learning. Related functions such as online discussion, problem shooting, and knowledge reorganization are also implemented. This platform is expected to improve working efficiency of IT members and provides a real-world case study for further researches. Keyword: Virtual community, Organizational knowledge sharing, system maintenance, Facebook 邱筱雅 2011 學位論文 ; thesis 99 zh-TW |
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碩士 === 育達商業技術學院 === 資訊管理所 === 99 === The dissemination of information technology knowledge is not only an important factor of work efficiency but also a huge challenge for IT department of modern organizations. This research proposes an efficient platform based on social network system (SNS) that enables IT experts to enhance knowledge sharing process such as knowledge externalization, sharing , internalization, and reconstruction among all organization members.
This study adapts one of the most popular SNS, Facebook, as virtual community platform and implements an experimental environment in an university in Taiwan for demonstration. The goals of this experimental environment is to help staff members of information center to share their knowledge and provide an active knowledge sharing mechanism for self learning. Related functions such as online discussion, problem shooting, and knowledge reorganization are also implemented. This platform is expected to improve working efficiency of IT members and provides a real-world case study for further researches.
Keyword: Virtual community, Organizational knowledge sharing, system maintenance, Facebook
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author2 |
邱筱雅 |
author_facet |
邱筱雅 Wang Ching Chuan 王清泉 |
author |
Wang Ching Chuan 王清泉 |
spellingShingle |
Wang Ching Chuan 王清泉 Apply Virtual Community to IT Knowledge Sharing : A Case study on Facebook |
author_sort |
Wang Ching Chuan |
title |
Apply Virtual Community to IT Knowledge Sharing : A Case study on Facebook |
title_short |
Apply Virtual Community to IT Knowledge Sharing : A Case study on Facebook |
title_full |
Apply Virtual Community to IT Knowledge Sharing : A Case study on Facebook |
title_fullStr |
Apply Virtual Community to IT Knowledge Sharing : A Case study on Facebook |
title_full_unstemmed |
Apply Virtual Community to IT Knowledge Sharing : A Case study on Facebook |
title_sort |
apply virtual community to it knowledge sharing : a case study on facebook |
publishDate |
2011 |
url |
http://ndltd.ncl.edu.tw/handle/99054440154537877484 |
work_keys_str_mv |
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