The Relationship between Personality Traits, Organizational Climate, and Job Satisfaction of Front-line Workers

• Main Authors: Mei-ling Yeh, 葉美鈴
• Other Authors: Ching-pu Chiao
• Format: Others
• Language: en_US
• Published: 2011
• Online Access: http://ndltd.ncl.edu.tw/handle/87397689660738896880

碩士 === 國立雲林科技大學 === 應用外語系碩士班 === 99 === This study is aimed at examining the effects of personality traits and organizational climate on job satisfaction as well as the relationship among personality traits, organizational climate and job satisfaction. A total of 295 valid samples were collected. Three questionnaires, i.e. Big Five Inventory, Psychological Climate and Minnesota Satisfaction Questionnaire, were administered to three types of participants in Taiwan: tellers, nurses, and clerks. Research analyses include descriptive statistics, correlation analysis and hierarchical regression. Major findings of this study are: (1) personality traits are related to job satisfaction; (2) organizational climate has a positive influence on individuals’ job satisfaction; (3) organizational climates- Supportive management, Role clarity- moderate the relationship between personality trait such as Extraversion and job satisfaction. The results should provide researchers and practitioners with important insights into the causes of job satisfaction. Managers may apply this knowledge to cultivate a congenial and amiable working environment for the purpose of promoting job satisfaction, thereby boosting satisfactory service and productivity.