The Study of Business Excellence for Project-based Organizations

• Main Authors: Katty Michelle Ortiz Rivas, 歐蜜雪
• Other Authors: Chi-Kuang Chen
• Format: Others
• Language: en_US
• Published: 2011
• Online Access: http://ndltd.ncl.edu.tw/handle/41997247022161566136

碩士 === 元智大學 === 工業工程與管理學系 === 99 === A review of the previous literature in relation to project management found that enterprises have promoted the use of Project-based Organizations (PBOs) models based on the extension of previous project management tools and grounded in linear relationships. In recent years, a number of management researchers have claimed that these linear relationship type for PBOs models are not adequate to manage the complex situations that are the essence of modern organizations. In order to examine their performance and identify which areas have to be improved, the present study will focus on a study of business excellence for PBOs and develop an instrument to evaluate the degree of excellence for this type of organizations. To achieve this research objective, the PBOs critical success factors are first reviewed and summarized. Then, a comparison between those critical success factors and the criteria in EFQM Business Excellence Model is then made for the development of the model and the instrument proposed in this study. Besides, a case study is conducted to demonstrate the use of the proposed instrument. The result showed it is useful in evaluating the degree of excellence for PBOs and identifying the areas for improvement.