Study on the company process improvement by Six-Sigma and IDEF0-The case of I company

• Main Authors: Pang-Chung Liu, 劉邦沖
• Other Authors: Kang-Hung Yang
• Format: Others
• Language: zh-TW
• Published: 2012
• Online Access: http://ndltd.ncl.edu.tw/handle/95667668220046712583

碩士 === 中原大學 === 工業與系統工程研究所 === 100 === Due to the globalization, most of the companies need to face the international competitiveness from global enterprises; therefore the enterprises have improvement fast and effectively. An enterprise lives in the increasingly fierce competitive environment, even a little improvement make it a great benefit. The Six-Sigma is a very popular improvement tool in industry for a long time. The core of the Six-sigma is the D-M-A-I-C approach. There have had many successful Six-Sigma implement models in industry, such as Motorola, GE…, and etc. In this study, we use the IDEF0, which develop by U.S. military, together with D-M-A-I-C approach to analyze the example company business processes. Results showed that this combined approach can be a very effective communication tool to draw a picture to form guidelines for the project term to carry out target improvement plans. Finally, almost goals are reached to satisfactory levels.