Constructing a supplier quality management system based on customer requirement- the printed circuit board industry cases
碩士 === 輔仁大學 === 企業管理學系管理學碩士在職專班 === 100 === In order to response competitiveness in the global market, not only using modern equipment and technology on manufacturing but also increasing the quality of customer requests is essential to reinforce competitiveness of IC Substrate manufacturing. Intensi...
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2012
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| Online Access: | http://ndltd.ncl.edu.tw/handle/37949565050750661355 |
| Summary: | 碩士 === 輔仁大學 === 企業管理學系管理學碩士在職專班 === 100 === In order to response competitiveness in the global market, not only using modern equipment and technology on manufacturing but also increasing the quality of customer requests is essential to reinforce competitiveness of IC Substrate manufacturing. Intensifying and managing the quality ability of supplier is an important issue for IC Substrate and building an effective supplier quality management system in order to fit the customer requirements and maintain the competitiveness in IC Substrate industry.
This study utilizes quality function deploymet to establish a strategic model that transfers customer requirements for an IC Substrate to build action schemes that improve supplier quality management. This study focuses on the transfer of customer requirements of the IC Substrate and builds an effective supplier quality-management system that meets customer requirements, such that firms can maintain their competitiveness in the IC Substrate industry. Quality function deployment in this study is a method for integrating and merging customer requirements into the supplier quality-management process. This study applies a two-stage deployment including operation and action planning. Study findings will enhance IC Substrate manufacturing quality when suggested improvements are implemented.
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