A research on improving duty planning in police stations

• Main Authors: Chang,Chih Hsiang, 張智翔
• Other Authors: Jiang, Ming Xiu
• Format: Others
• Language: zh-TW
• Published: 2012
• Online Access: http://ndltd.ncl.edu.tw/handle/73662928906049138884

碩士 === 國立政治大學 === 行政管理碩士學程 === 100 === In recent years, the influence of rank-and-file policeman overtime working has been in the spotlight in academia. More and more studies show that constant overtime working brings negative impacts on the police, ranging from job stress, physiological effects, family relationship, organization commitment, job satisfaction to working morale, etc. However, few people want to figure out why the police are unable to work only 8 hours a day according to the [Police Services Ordinance]. I have interviewed with some chiefs and police officers in police stations through qualitative research, hoping to find the factors that affect the duty planning in police stations, and a solution to return an 8 hours/day schedule to the rank-and-file policemen. The following are what I discovered in my study: 1. Currently, the working time of the police officers in police stations of Taipei City is 12 hours a day; in general, they work 5 days and take 2 days off. 2. Various demands from different units of the sub-bureau play an important role in affecting duty planning. 3. As far as the chief of police station is concerned, daily overtime duty is necessary, plus, overtime payment is an incentive to the police officers. In the grassroots level’s opinion, the duties should be planned according to actual situations instead of a rigid schedule. 4. The current duty system has negative impacts on physical load, service quality, attitude and family relationship. 5. With a view to returning to what it should be, reducing the burden of police stations, amending the current police services, and reviewing the placement and utilization of staff may be the solution.