A Study of Manufacturing Servitizationin Machine Tool Industry

• Main Authors: Chu-Wen Chen, 陳諸文
• Other Authors: Peter J. Sher
• Format: Others
• Language: en_US
• Published: 2013
• Online Access: http://ndltd.ncl.edu.tw/handle/33133701011011619116

碩士 === 國立暨南國際大學 === 管理學院經營管理碩士學位學程碩士在職專班 === 101 === Machine tool is one of the important industries in Taiwan. Taiwan now is the 4th biggest machine tool export worldwide. Due to lack of core technology, Taiwan machine tool manufacturers are struggling to expand market share in the high-end segment which is occupied by the competitors from developed countries. Servitization is one of the strategies for manufacturers in developed countries to compete with low cost product competition from emerging countries. Machine tool manufacturers in developed countries have been providing intangible services with selling tangible products to sustain their leading position in the market. Taiwan machine tool manufacturers have been adding more services on their product to strengthen its competitiveness. The aim of this thesis is to develop a method to identify machine tool manufacturer’s progress in manufacturing servitization.