The impact of project management risk on ERP project success

• Main Authors: Mei-hui Yang, 楊美慧
• Other Authors: Wen-hsien Tsai
• Format: Others
• Language: zh-TW
• Published: 2012
• Online Access: http://ndltd.ncl.edu.tw/handle/09988050111035189521

碩士 === 國立中央大學 === 企業管理學系碩士在職專班 === 100 === ERP system has been widely used to assist in business process reengineering and integrate all enterprise resource effectively to obtain competitive advantage. However, ERP projects have been found to be highly complex and high failure rate to implement in business enterprises. Executing an ERP project not only spends a lot of time and money but also involves a broad range of organizational transformation processes during the whole implementation process. It would be still failed, even lead to bankruptcy of company without effective project planning and control. So project management risk is one of the most critical risks in ERP implementation. The aim of this study is as follows: (1) the study is a longitudinal research (three year a time) and questionnaire survey is applied to gather the data for analyzing the change of the time trend. (2) By examining the relationship between project management risk and the success of ERP implementation, we can further to comprehend the evolution of trend of risk which plays a critical effect on the success of ERP implementation. Our research findings indicated that some project management risk factors which are ERP project is completed behind schedule and over budget, project managers lack of experience, inappropriately cutting project scope, and lack of effective communication system will diminish the success of ERP project. Moreover, as time goes by, project management risk is more effective on the success of ERP implementation, so project managers should do risk management properly and develop strategies to reduce project management risk and lead to the success of ERP project.