The Effect of Corporate Social Responsibility and Relational Bonds on Customer Citizenship Behavior

碩士 === 國立高雄第一科技大學 === 行銷與流通管理研究所 === 100 === The quick expansion of the service market has largely raised the competition among service firms. In addition to the traditional relational marketing, service firms consider to increase Corporate Social Responsibility as an important strategy to enhance s...

Full description

Bibliographic Details
Main Authors: Wen-ching Yeh, 葉雯青
Other Authors: Shih-hao Wu
Format: Others
Language:zh-TW
Published: 2012
Online Access:http://ndltd.ncl.edu.tw/handle/12326458998682473297