A Study on Performance Evaluation Equity and Working Attitude─Take Finance Personnel In Hualien region for Example

• Main Authors: CHUNG,CHIH-YEN, 鍾志熖
• Other Authors: Dr. Lin, Yeong-Shenn
• Format: Others
• Language: zh-TW
• Published: 2012
• Online Access: http://ndltd.ncl.edu.tw/handle/05096829088407756719

碩士 === 國立屏東科技大學 === 農企業管理系所 === 100 === Due to open policy of government at recent years, numbers of financial institutions are found everywhere in Taiwan just like convenience stores. Because of crowded financial institutions in the market and the globalized competition, our financial service industry is facing more and more competition. For financial industry which expands service markets are the principal strategy, thus employees are an important asset to them. So, how to keep those exceptional employees and coordinate human resources will be an important issue to the financial management in the future. Because of the industry characteristic of financial service, employees are acting an a important role during contacting with customers. Such us employee’s work attitude leads the whole experience in business transaction. This isolated factor will effect organization results, which affect entire organization achievements. In virtue of this conclusion, financial industry regards employee work attitude as an indicator of performance to business operation. This research take the financial services personnel in Hualien area as the objects, a total of 460 questionnaires were distributed and achieved 375 valid questionnaires after analysis the following discovery. 1、The differences of gender performance evaluation distributive justice. Years of service performance evaluation distributive justice, procedural justice, interactional justice had significant differences. 2、A person’s marital status, age, years of service inputs and organizational commitment are significant differences. 3、The performance evaluation of distributive justice and interactional justice have a positive correlation on work attitude. Keywords：Performance Evaluation, Equity Theory, Work Attitude