Constructing Enterprise Green Value Chain with Simulation-BasedEvaluation

• Main Authors: Chen, Yi-An, 陳怡安
• Other Authors: Lee, Yuh-Ming
• Format: Others
• Language: zh-TW
• Published: 2012
• Online Access: http://ndltd.ncl.edu.tw/handle/42933235360194197676

碩士 === 國立臺北大學 === 自然資源與環境管理研究所 === 100 === In recent years, public expect enterprises to focus on stakeholders’ rights rather than their profits. Under this pressure, enterprises gradually take corporate society responsibility seriously. For this reason, enterprises emphasize supply chain management including the process from materials acquisition, production, and distribution to customer. Furthermore, enterprises make further progress called value chain management. It means enterprises build mutual trust with suppliers and try to create more value in order to deliver maximum customer satisfaction. With the growth of public environmental awareness, enterprises not only turn their supply chain management into green supply chain management but also green value chain management. It represent enterprises should devote themselves to improving all process, cooperate with related stakeholders and make sure they can conform to environmental-friendly considerations. By using green value chain management, enterprises could find their strengths as well as weaknesses. Moreover, they might discover business opportunities. However, there’s no clear description about green values, even the relationship between stakeholders and green values. Therefore, this study reviews the literatures on supply chain, green supply chain and value chain to build the concept of green value chain. In addition, this study applies system thinking to figure out the interactions among green values and stakeholders. Furthermore, Decision making trial and evaluation laboratory（DEMATEL）are used to propose which are the most important criteria in The Information and Communications Technology Supplier Self-Assessment Questionnaire（ICT-SAQ）. As a result, we find out including labor and ethics policy and procedures, wages and benefits, health, safety and environment policy and procedures, emergency preparedness, industrial hygiene are the key factors of corporate social responsibility. Moreover, we use the results of DEMATEL to apply archetypes. Throgh the combination of qualitative and quantitative approaches, we can find out enterprises need to internalize corporate social responsibility to get more grows and drive green value chain better.