The Study of Relationship between Ethical Leadership and Employee Voice Behavior - The Mediating Effect of Felt Accountability and Trust in Leader

• Main Authors: SHIU- HUEI SHAN, 許惠珊
• Other Authors: Jen-wei Cheng
• Format: Others
• Language: zh-TW
• Published: 2012
• Online Access: http://ndltd.ncl.edu.tw/handle/31638474490977673381

碩士 === 國立臺灣科技大學 === 企業管理系 === 100 === First-line employees of the business directly with customers in the service industry or production line the front of the manufacturing staff are usually the most immediately found the problem of business operations. If employees can voice the problem automatically, managers will be able to quickly solve the problem immediately. More and more organizations realize the importance of employees take the initiative to offer constructive ideas. Employee voice behavior has become an important source of the enterprises to enhance competitiveness.The past research has been confirmed the employees 'sense of responsibility and trust, does induce employees to generate voice behavior, but employees will not produce the psychological perception of the sense of accountability and trust accountability, both the them are belongs to their attitude of the employees' intrinsic level required by the external factors. Ethical leadership behavior research is pointed out that the manager’s moral believe will affect the employee psychological level, thereby changing the attitude and behavior of staff. Follow the clues, put felt accountability and trust in leader be an intermediate variable, to explore the psychological process of the manager of ethical leadership and employee voice behavior. Further, we use the principle of reciprocity of social exchange theory and role theory to construct academic basic of the researcher framework. In this study, the data were collected by questionnaires, the subject were full-time employee in Taiwan enterprises, with their immediate supervisor one-on-one complete matching questionnaire. We totally issuesd 400 paired surveys and finally received 280 effective paired samples. We use hierarchical regression analysis to investigate the relationship between variousvariable. The results of the empirical study verify the ethical leadership could predict employee voice behavior by felt accountability and trust in leader. According to the results, the implications for future research and implication for application of this study were further discussed in the end.