Effect of Supply Chain Management System on Organizational Performance: The Case of F Company
碩士 === 國立高雄大學 === 國際高階經營管理碩士在職專班(IEMBA) === 100 === With the rapid growth of Internet technology, enterprises have increasingly paid more attention to the use of information systems (IS) for the supply chain management (SCM). The IS use success is one of the critical issues that buyers and sellers h...
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ndltd-TW-100NUK053210082016-07-15T04:17:15Z http://ndltd.ncl.edu.tw/handle/68871626336662328816 Effect of Supply Chain Management System on Organizational Performance: The Case of F Company 供應鏈管理系統對組織績效影響之研究-以F 公司之iSupplier Portal 為例 Yu-hsiu Hsu 許玉秀 碩士 國立高雄大學 國際高階經營管理碩士在職專班(IEMBA) 100 With the rapid growth of Internet technology, enterprises have increasingly paid more attention to the use of information systems (IS) for the supply chain management (SCM). The IS use success is one of the critical issues that buyers and sellers have to efficiently and effectively cooperate within the SCM to produce products that match the requirement of both acceptable quality and acceptable cost. However, the impact of IS use in SCM on organization performance needs to be further examined to ensure IS success. The research thesis conducts an empirical study for the case company F to examine the effect of iSupplier portal (ISP, an SCM IS) on the organization performance. According to the analysis of 100 valid samples, the main research findings are as follows: (1) the ISP information quality does not show a significant effect both service quality and job satisfaction as most research results in literature. Details need to be further. (2) The ISP system quality shows a significant effect on both service quality and job satisfaction. (3) The ISP service quality has a significant effect on job satisfaction and organization performance. (4) The ISP job satisfaction shows a significant effect on the organization performance. Managerial implications are also addressed. Chien-hsing Wu 吳建興 2012 學位論文 ; thesis 72 zh-TW |
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碩士 === 國立高雄大學 === 國際高階經營管理碩士在職專班(IEMBA) === 100 === With the rapid growth of Internet technology, enterprises have increasingly paid
more attention to the use of information systems (IS) for the supply chain
management (SCM). The IS use success is one of the critical issues that buyers and
sellers have to efficiently and effectively cooperate within the SCM to produce
products that match the requirement of both acceptable quality and acceptable cost.
However, the impact of IS use in SCM on organization performance needs to be
further examined to ensure IS success. The research thesis conducts an empirical
study for the case company F to examine the effect of iSupplier portal (ISP, an SCM
IS) on the organization performance. According to the analysis of 100 valid samples,
the main research findings are as follows: (1) the ISP information quality does not
show a significant effect both service quality and job satisfaction as most research
results in literature. Details need to be further. (2) The ISP system quality shows a
significant effect on both service quality and job satisfaction. (3) The ISP service
quality has a significant effect on job satisfaction and organization performance. (4)
The ISP job satisfaction shows a significant effect on the organization performance.
Managerial implications are also addressed.
|
author2 |
Chien-hsing Wu |
author_facet |
Chien-hsing Wu Yu-hsiu Hsu 許玉秀 |
author |
Yu-hsiu Hsu 許玉秀 |
spellingShingle |
Yu-hsiu Hsu 許玉秀 Effect of Supply Chain Management System on Organizational Performance: The Case of F Company |
author_sort |
Yu-hsiu Hsu |
title |
Effect of Supply Chain Management System on Organizational Performance: The Case of F Company |
title_short |
Effect of Supply Chain Management System on Organizational Performance: The Case of F Company |
title_full |
Effect of Supply Chain Management System on Organizational Performance: The Case of F Company |
title_fullStr |
Effect of Supply Chain Management System on Organizational Performance: The Case of F Company |
title_full_unstemmed |
Effect of Supply Chain Management System on Organizational Performance: The Case of F Company |
title_sort |
effect of supply chain management system on organizational performance: the case of f company |
publishDate |
2012 |
url |
http://ndltd.ncl.edu.tw/handle/68871626336662328816 |
work_keys_str_mv |
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