Feasibility Analysis of Implementing KMS System in R&D Division: The Case of W Company

• Main Authors: Hung-Yu Pan, 潘弘裕
• Other Authors: Chien-hsing Wu
• Format: Others
• Language: zh-TW
• Published: 2012
• Online Access: http://ndltd.ncl.edu.tw/handle/44082279464452543141

碩士 === 國立高雄大學 === 國際高階經營管理碩士在職專班(IEMBA) === 100 === With the advent of knowledge economics and modern business operation model, knowledge has been increasingly replacing the core role that traditional tangible products and services play in businesses, and in consequence becomes one of the most important strategies that companies can adopt to obtain competitive advantages. Therefore, modern companies have been paying more attention to the knowledge management (KM) to maintain their competition. However, there are many factors that need to be carefully considered while implementing KM. For instance, it may influence financial structure and how? It may influence management processes and how? The research thesis motivates on this issue and conducts a case study that deals with the feasibility of a KM system (KMS). Interview subjects include both management and execution levels of product development division from both Taiwan and mainland China. Research findings and suggestions are as that the case company should: (1) prepare for daily schedule and finance needs because implementing a KMS may involve business reengineering problems. (2) define the substantial plan and index for further evaluation before KMS is implemented. (3) develop an investigation plan for the KMSs available in market by integrating the comments and suggestions from all related divisions. The KMS functions should depend totally on the division requirements. (4) have the policy that the top management have to totally support the KMS implementation and ensure required document development.