| Summary: | 碩士 === 國立中正大學 === 高齡者教育研究所 === 101 === In this study, the required core competencies for home care workers were explored, comparing the differences between and factors that affect the perceived importance and actual performance of core competencies. A structured questionnaire survey was conducted; the participants comprised the home care supervisors and workers in Yunlin County, Taiwan. Overall, 272 valid questionnaires were collected, yielding an effective return rate of 88%.
The results are as follows: (a) the perception of core competencies for home care service supervisors achieved a mean of 5.29 points on a 6-point scale. The mean perception of core competencies for home care workers was 5.65, which scored between important and very important. The home care supervisors and possessed positive attitudes toward the 8 core competencies that home care workers should possess (i.e., personality, service attitude, interpersonal communication, problem solving, professional knowledge, professional skills, work ethic, and self- and professional development); (b) the perceived importance of home care core competencies in home care service supervisors was lower compared with that of the home care workers; (c) the perceived importance of core competencies in home care workers was higher compared with the core competency levels they possessed; (d) professional knowledge and self- and professional development were areas in which the home care workers felt inadequate and should improve first; and (e) the age and health situation of the home care workers affected their self-evaluation of their core competency levels.
Recommendations: (a) home care workers should improve their professional knowledge; and (b) in-service training courses should focus on planning critical core competencies that are acknowledged by both home care supervisors and workers. These core competencies can be used as a reference for selecting home care workers. Finally, the limitations of the current study are addressed, and recommendations are offered for the research tools and participants in future studies.
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