The Relationship among the Emotional Intelligence, Burnout and Patient Satisfaction: An Empirical Study on the Nursing Staff
碩士 === 長庚大學 === 商管專業學院碩士學位學程在職專班醫務管理組 === 101 === The main force in the market of medical service is the hospitals wherein the nursing staff accounts for the largest percentage. The nursing staff has to face the issues of birth, age, illness and death frequently, and thus their physical and psycho...
Main Authors: | Shu Fen Hsu, 徐淑芬 |
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Other Authors: | M. Chao |
Format: | Others |
Published: |
2013
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Online Access: | http://ndltd.ncl.edu.tw/handle/57151730653108024069 |
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