Summary: | 碩士 === 中原大學 === 資訊管理研究所 === 101 === The public information forum of legislature consists of worldwide web sites, external and internal administration systems. Voters request high quality as well as high efficiency of the government services, due to the increase ofpopulation participating in public affairs in the modern Internet era. The aspects of the government administration are requested to be creative continually and amended to meet their requirements in information sharing.
Internet becomes part of people's daily life in the digital age. Therefore, the government and the legislature have to integrate and construct high quality electronic services inevitably at the aim of bettering the infrastructure.
Per the E-government's policy, Taoyuan County Council successfully updated the web site in 2011. In this study, it is considered as a representative model, which innovated since the policy or increasing demand. The process of the construction, the manners and the key factors for the successful case are well studied.
Through in-depth interviews, it was realized that the internal administrative information system proceeds highly depending on the aspects of introductions and strategies of the organization transforms. Consequently, some suggestions were proposed as follows for those legislative organizations to establish similar electronics services: (1) Aggressive attitude towards the organization innovation and general public request (2) Decision makers should fully understand and communicate within the organization regarding roles and responsibilities. (3) clearly define Role and Responsibility, not just to assign a single department to be responsible, or outsource third parties for planning, designing and setting up, (4) construct a timely interface system of public demand and creatively adjust website’s function to be public service oriented, (5) real-time information is easy to show individual’s opinion that will result in political manipulation of ideology; therefore, it must authorize dedicated department to manage and prevent political manipulation, and (6) establishment of long-term information system within the organization so that system could stay effective regardless of future organizational changes.
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