Examining the Affecting Relationships of the Mess Hall Service Quality on Corps Satisfaction and Loyalty: An Empirical Study of an Air Force Mess Hall

碩士 === 美和科技大學 === 經營管理研究所 === 101 === This research mainly focuses on “How mess hall service quality affects satisfaction and loyalty”. After having meals with corps recently, President Ma got to know how critical mess halls affect corps. Therefore, this paper applies PZB service quality theory from...

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Bibliographic Details
Main Authors: Lin Wen Hung, 林文宏
Other Authors: Yeh, Ron Chuen
Format: Others
Language:zh-TW
Published: 2013
Online Access:http://ndltd.ncl.edu.tw/handle/yv6xtv