| Summary: | 碩士 === 國立政治大學 === 行政管理碩士學程 === 101 === In 2000, Robert B. Denhardt &; Janet V. Denhardt put forward the theory of new public service and published books in 2003 and 2007 to discuss 7 core ideas in detail: serve the public but not the customers, pursue public interest, place more emphasis on civic spirit than enterprise spirit, strategic thought and democratic action, understand that accountability is not just a simple issue, serve but not navigate, value humanity but not productivity. With the prosperous development of democracy, self-awareness is also enhanced. As to the concerns on public issues and pursuit of public interest, together with the formation of a civil society, global democratic nations also try every effort to promote the implementation of a public society. Based on the important role played by public service and civil society on era development programs, the central and local governments and organizations should commit to application and put local governance into practice so as to achieve national competitiveness in the context of globalization.
Villages and neighborhoods are the most fundamental organizations in the local autonomous system. The Local Government System Act specifies the sub-groups consisting of the villages, towns, cities and districts. Besides, the village (neighborhood) head is directed and supervised by heads of the towns, cities and districts to deal with the affairs of the village (neighborhood). This study, taking the neighborhood affairs office in Keelung City as the study case, applies literature review and in-depth interview methods to explore and establish the relationship between organizations as well as the functions of new public service and the neighborhood affairs office. It also aims to determine how the Keelung neighborhood affairs office employs the concept of new public service to continue its functions in the spirit of service, so as to successfully achieve the goal that the most fundamental organization serves the local people. This study is expected to provide related practical suggestions.
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