Relationship between Social Capital and Work Achievement：The Case of Insurance Salespersons.

• Main Authors: yu-chin chen, 陳郁琹
• Other Authors: Joseph S. Lee
• Format: Others
• Language: zh-TW
• Published: 2013
• Online Access: http://ndltd.ncl.edu.tw/handle/35461929385165855254

碩士 === 國立中央大學 === 人力資源管理研究所 === 101 === Social capital consists of wide content. It is the sum of tangible and intangible resources, and its purpose is to seek benefit for an organization. The organization could be a person, a family, or as large as a community or a nation. In short, social capital is a kind of interpersonal relationship. Work achievement is one of the benefits of using interpersonal relationship. In this study, we select salespersons of an insurance company in Taiwan as subject of our study, We used paper questionnaires as a means to find out the relationship between social capital and work achievement of these salespersons. In this study we classify social capital into two types, personal relationship and workplace relationship; while working achievement is also classified into two types, job performance and job satisfaction. The findings of our study are: 1. The more the amount of personal relationship is, the higher the performance the salesperson; 2. The more the amount of personal relationship is, the higher the job satisfaction of the salesperson; 3. The more the amount of workplace relationship is, the higher the performance the salesperson; 4. The more the amount of workplace relationship is, the higher the job satisfaction of the salesperson.