Summary: | 碩士 === 國立高雄餐旅大學 === 運輸與休閒服務規劃碩士學位學程 === 101 === Psychological contract is an employee’s belief about the mutual obligations, and the relationship between the employee and his/her organization. Therefore, the employee’s belief and loyalty become more important to maintain the balance of relationship between the employee and the organization. The propose of this research is clarified psychological contract, we tested psychological contract mediate how leader-member exchange and organization commitment. The study obtained data from 311 employees from Taiwan airlines’ ground stuff. We use SEM as the research method to verify our hypothesis and views that psychological contract explains how leader-member exchange motivate greater workforce organization commitment.
Analysis of the results will be presented in below:
First, the relationship between leader-member exchange and organization commitment has positive correlation and effect significantly, then the leader-member exchange and psychological contract have positive correlation and effect. The relationship between psychological contract and organization commitment has positive correlation and effect. In addition to, the psychological contract to the leader-member exchange and organization commitment has intermediate effect partially.
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