| Summary: | 碩士 === 國立高雄海洋科技大學 === 航運管理研究所 === 101 === The purpose of this research is to examine firm’s determinants to implement Outsourcing Cloud Computing Technology (OCCT). Based on the relevant literature, the critcal factors, (CFs) to affect firms to implement OCCTs are first investigated. A Fuzzy AHP model is then proposed to weight those CFs from both perspectives of OCCT providers and users respectively. Based on those weights, the perceived gaps of CFs are assessed, by which, OCCT providers may make policy to promote OCCTs. As an empirical study, the implementation of electronic document data warehouse (eDW) for domestic customs broker was investigated to validate the research model. The results show that the main CFs to affect firms to implement OCCT are: Increasing efficiency, avoiding interruptions of operations, avoiding data loss, setup cost of hardware and providing all year-round services, etc. The results may provide information for OCCT providers to enhance their OCCT promotion policies.
Keywords: cloud computing technology, outsourcing, customs brokers, AHP, fuzzy.
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