A Study of Parents Service Quality Expectation toward Complete School-A Perspective of PZB Gap Model
碩士 === 國立高雄第一科技大學 === 行銷與流通管理研究所 === 101 === This study adopts the PZB Gap Model, aiming to understand and compare the extent and difference of influence between parents’ expectations of the school service quality and their perception of the content of services that a complete school offers. The rel...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2013
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| Online Access: | http://ndltd.ncl.edu.tw/handle/53572943339915878749 |