Critical Success Factor of Implement e-Procurement

• Main Authors: Wang Mei Fang, 汪玫芳
• Other Authors: Dr. Kuang-Hui, Chiu
• Format: Others
• Language: zh-TW
• Published: 2013
• Online Access: http://ndltd.ncl.edu.tw/handle/59686925977306868883

碩士 === 國立臺北大學 === 企業管理學系碩士在職專班 === 101 === his study is to identify the critical success factors (CSF) in implementing electronic procurement (e-Procurement) by reviewing international literature; accordingly, to build a matrix model for e-Procurement and CSF. Then, I developed a questionnaire named “the CSF in introducing e-Procurement” base on the literature. To validate the questionnaire, I invited 9 procurement experts to poll to get a clear picture of their thoughts of the identified CSFs. In this phase, there were four dimensions with 13 indicators be identified. Subsequently, I used the Analytical Hierarchy Process to prioritize the importance of the 13 indicators and weight the CSFs. Based on findings in the study, the dimension of “Management’s Support and Commitment” was the most imperative and weighted 36.87% among the 4 dimensions. The top three CSFs were “Management’s Strong Support and Endorsement”, “Understand Supplier’s Role in the Supply Chain”, and “Continuous Communication”, which is about 56.66% close to half of the total weight. Followed by “Adequate IT Capability to Support the System”, “Suppliers’ Cooperation”, and “Continuous Training”, totaled 28.2%. The first seven indicators were weighted 84.86%.We conclude that indicators are the key CSF of implementing e-Procurement.