A Diary Study of Smart Phone’s Usage, Work Stress and Satisfaction

• Main Authors: Wei-yun Hsu, 許瑋筠
• Other Authors: Ying-jung Yeh
• Format: Others
• Language: zh-TW
• Published: 2013
• Online Access: http://ndltd.ncl.edu.tw/handle/98618856819110552257

碩士 === 國立臺灣科技大學 === 企業管理系 === 101 === This study explored the relationships among smart phone’s usage, work stress and satisfaction, using a diary study method. There are two research questions: (1). The relationship between the degree of smart phone’s daily usage and daily work stress. (2). Whether the time of dealing non-work related affairs in the office can moderate the relationship between daily work stress and daily work, life satisfaction. Diary study was used to collect 43 full-time workers who use smart phone for 15 consecutive days. First, send the individual level questionnaire to respondents for one time data. Then, collect the daily data for 15 days in a row, but only for work days. Finally, 388 valid surveys were collected. Results of hierarchical linear modeling analyses showed that the degree of smart phone’s daily usage is negatively related with work stress. And daily work stress is negatively related with both work and life satisfaction.