Evaluation on User Satisfaction with E-Library Software at Hanoi Tourism College, Vietnam
碩士 === 樹德科技大學 === 資訊管理系碩士班 === 101 === Libraries must improve the quality of their services to enable them face the challenges of information explosion in the 21st century. Service oriented organizations have identified the customer or user as the most critical voice in assessing service quality. Fo...
Main Authors: | NGUYEN THI THANH HAI, 阮氏青海 |
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Other Authors: | 張 鐸 |
Format: | Others |
Language: | en_US |
Published: |
2013
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Online Access: | http://ndltd.ncl.edu.tw/handle/13186508947246319856 |
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