| Summary: | 碩士 === 樹德科技大學 === 經營管理研究所 === 101 === Vietnam after 20 years of open market economy has strong shifts. especially
the Vietnamese financial market development increasingly with the participation of
financial institutions - credit and abroad have impact on the insurance market.
Besides that the harsh nature of the competition increasingly fierce, forcing insurance
companies to proactively build appropriate business strategy. In the way to create the
company''s competitiveness, the advantage through people is considered essential
elements. Humans are considered to be basic resources and decisions of all time.
Human resources is a key factor for sustainable and difficult to change in any
organization. For insurance companies the premium through insurance agents system
relatively large proportion. Therefore the satisfaction survey in the work of the staff
of insurance agents is necessary to help businesses avoid risks in terms of personnel
and management of human resources policy better.
This study was conducted to: (1) Identify the factors that affect job satisfaction
level of employees in the company; (2) Measurement of the level of the job
satisfaction of employees in the company; (3) Check whether there are any other
between the satisfaction level of employees by personal characteristics (age, gender,
education, seniority, department).
Research model consists of five components: Work ‘Itself’, Payment,
Opportunities for promotion, Supervision, Co-workers and Leadership. five
ii
hypothesis corresponding to each component is developed based on the theory of
satisfaction in the work of the employees.
The topic uses the quantitative research method to determine the relationship
employee’s satisfaction and five specifically influential factors consisting of job
training, job allocation and promotion system in BVNH Company. Actually there are
many factors impacting on the employee’s job satisfaction, but the research has just
indicated three above mentioned factor. In the study, the data is collected by the
questionnaire sent to the 200 employees randomly who are working in this company.
The results study indicate that all of five factors have affected the employee’s job
satisfaction in BHHN company which is the statistics meaning .
On the practical side, the study helps managers see the factors that affect
employee satisfaction, job satisfaction level of employees in the company, thereby
making the solution necessary and appropriate in order to improve the level of job
satisfaction for employees.
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