| Summary: | 碩士 === 樹德科技大學 === 經營管理研究所 === 101 === Nowadays with the development of IT, many commercial transaction activities also improved as e-commerce, e-payment and international trade. E-payment developed so fast and credit card has also been widely used for commercial transactions. And this study focused to investigate customer’s satisfaction with e-payment services and using credit card on internet through the factors affecting to the adoption of e-payment using Special with the support of Technology Acceptance Model (TAM) has two important factors are perceived usefulness and perceived ease of use, this study will be developed rather perfectly. On the other hand, the study also used valid questionnaires with 250 Vietnamese user focus on Hanoi city to investigate about satisfaction when they use e-payment service. This study investigate to encourage people apply e-payment system especial is using credit card on the internet. So, government and banks should concern more on the feature of e-payment system. On the other hand, customers often quickly adopt technology. We hope that the result of this study will bring the satisfactory evaluation about e-payment service.
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