Using System Simulation to Improve the Patient Waiting Time in the Operation Room –an example of Operation Room in a Teaching Hospital

• Main Authors: LI-Ching Tung, 童麗清
• Other Authors: Shao-Jen Weng
• Format: Others
• Language: zh-TW
• Published: 2013
• Online Access: http://ndltd.ncl.edu.tw/handle/9unc6v

碩士 === 東海大學 === 工業工程與經營資訊學系 === 101 === In recent years, hospital emerges with competitive environment in medical operations due to dramatic changes upon medical environment domestically. Hospital leaderships also emphasize on cost controls in accordance with variation of national health insurance policy. In fact, operating room is a unit with high medical and human costs; in addition, involves in dynamical interaction between different departments. Thereby, the scheduling in operating room becomes adequately complicated. To effectively utilize human capitals, facilities, material resources in operating room; ultimately to upgrade its performance; to reduce operation costs; to increase benefits, scheduling management is perceived as the biggest concern for hospital management. The purpose of this study is to explore scheduling management in operating room with simulation technique, and to evaluate further relationship between different scheduling strategies and operating room management. For this purpose, the methodology is adopted with the case study in hospital operating room, in which designing three options for simulation based on empirical data given from practical operation. The results show that the average waiting time for operating room patients lasts for 168 minutes in the 1st option; in the 2nd option waiting time is 169 minutes; 84 minutes is found out in the 3rd option. In other words, the level of waiting time improvement commits approximately 50%.