Balanced Score card in the key Performance index assessment research —based upon the case study of A Information service company

碩士 === 國立臺北科技大學 === 管理學院工業工程與管理EMBA專班 === 101 === In 21st century, an era of information exploration, enterprises encounter ever-increasing competitive pressures that except the innovation of products and technologies, administration efficiency improvement is also the important methods for enhancing...

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Bibliographic Details
Main Authors: Ming-Liang, Lee, 李銘凉
Other Authors: 王河星
Format: Others
Language:zh-TW
Published: 2013
Online Access:http://ndltd.ncl.edu.tw/handle/25pyzc
Description
Summary:碩士 === 國立臺北科技大學 === 管理學院工業工程與管理EMBA專班 === 101 === In 21st century, an era of information exploration, enterprises encounter ever-increasing competitive pressures that except the innovation of products and technologies, administration efficiency improvement is also the important methods for enhancing competitiveness. Therefore, many companies have introduced the Balanced Scorecard as internal performance evaluation index, and gradually improve the department and personal goals. The Company, based upon the case study itself, explores and studies the use of Balanced Scorecard (totally four dimensions, 21 sub titles) to combine corporate vision and departmental goals. This study employs a quantitative method. The respondents are the company officer. In this survey, by statistical analysis methods, based on the obtained data discussed the Balanced Scorecard comprehensive view, the established operating performance measurement indicators will complement the traditional financial indicators as a key performance measure indicators of defects, and through the investigation process, the excavated part of the enterprise itself omissions enterprise value point, as the case company and the industry establish operational development strategies of the overall considerations and operational performance indicators measure the reference.