Prioritizing Tasks with an Integrating Framework of Quality Function Deployment and Design Structure Matrix in Designing a Project

• Main Authors: Chun-Chieh Tseng, 曾俊傑
• Other Authors: Chau-Chen Torng
• Format: Others
• Language: en_US
• Published: 2013
• Online Access: http://ndltd.ncl.edu.tw/handle/98288887193315806389

博士 === 國立雲林科技大學 === 工業工程與管理研究所博士班 === 101 === Quality Function Deployment (QFD) is a widely used method in several fields such as product design, manufacturing process design, and project development. House of Quality (HOQ) is one of the manipulation tools for QFD and it can convert customer requirements (CRs) into the design parameters (DPs) of a firm which results in successful achievements. However, the consideration of correlation among DPs is often ignored in most QFD application-related research. This may affect the implementation sequence of the project tasks, and results in a delay or queuing in product design/project development. The proposed framework integrates QFD and design structure matrix (DSM) to convert CRs into DPs, which were regarded as the tasks in the DSM, and subsequently prioritized tasks for properly deploying the project and shortening the completion time of the project. Finally, an empirical case, improvement on hazardous substance process management, is illustrated to demonstrate the proposed methodology.