How to improve medical service quality by pay for performance- Discussed by resource-based theory and business model

碩士 === 元智大學 === 管理碩士在職專班 === 101 === Koo Foundation Sun Yat-Sen Cancer Center and bureau of national health insurance work together to raise a pay for performance initiative program on breast cancer. In order to control medical expenses and care of medical quality, Koo Foundation Sun Yat-Sen Cancer...

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Bibliographic Details
Main Authors: Chun-Wen Ting, 丁俊文
Other Authors: Colin C.J. Cheng
Format: Others
Language:zh-TW
Online Access:http://ndltd.ncl.edu.tw/handle/dam9bf
Description
Summary:碩士 === 元智大學 === 管理碩士在職專班 === 101 === Koo Foundation Sun Yat-Sen Cancer Center and bureau of national health insurance work together to raise a pay for performance initiative program on breast cancer. In order to control medical expenses and care of medical quality, Koo Foundation Sun Yat-Sen Cancer Center used integrated, team-based care delivery model. Michael E. Porter praised this model and put it to the case study of Harvard Business School. He also pointed out two methods to increase medical value, one is to improve health outcomes and the other one is to lower costs of delivering the outcomes. This study used resource-based theory to analyze the resource with sustainable competitive advantage, and used business model to analyze successful model. We will discuss the effect in medical service quality by pay for performance. Finally, we will analyze and compare with Far Eastern Memorial Hospital and discuss the feasibility of executing this model in Far Eastern Memorial Hospital. This study belonged to qualitative research and used the method of case study. We discussed Koo Foundation Sun Yat-Sen Cancer Center and Far Eastern Memorial Hospital. The method of data collection was secondary qualitative study and documentation study. The result proved the model of Koo Foundation Sun Yat-Sen Cancer Center not only improved medical service quality, but also increased resource using ratio. After analyzed the feasibility of executing this model in Far Eastern Memorial Hospital, we find seven benchmarking items: multidisciplinary care, pay for performance, complete consulting time, control of the quantity of ward, health insurance ward limited for two person a room, the scope of service, pass through JCI (Joint Commission International). We also hope that Far Eastern Memorial Hospital can use benchmarking to improve overall medical service quality, increase resource using ratio and finally increase medical value of patient.